Common faults and solutions for stage lighting equipment

Common fault 1: Computer moving head light/beam light bulb does not light up
1. Open the tail of the lamp body to check whether the bulb is white or black. If the above two phenomena occur, please try to replace the bulb and try again.
2. Open the two shells of the lamp body, install the trigger on the lamp post, and check whether the trigger connection is black. If so, replace the trigger.
a) The trigger is damaged
b) The power cord of the bulb circuit is broken
c) The relay does not attract or the contact is not good
d) The ballast coil is short-circuited, etc.

Common fault 2: Computer moving head light/beam light bulb does not light up when turned on

1. First, judge the quality of the bulb, check whether the bulb core contact of the bulb is burned out, and whether the bulb core itself is broken.

2. When the lamp is in the state of lighting the bulb, measure whether the mainboard lighting voltage output is normal. Normally, it is 10 to 12 volts. 3. If the above two points are correct, measure whether the PFC output (the input end of the lighting device) has an AC voltage output of about 380V. If there is an output, it means that the PFC is good, so you can directly determine whether there is a problem with the lighting device.

Common fault 3: The computer moving head light/beam light bulb is sometimes on and sometimes not
1. Check whether the bulb is white, black or swollen. If any of the above situations occur, please replace the bulb to avoid damage to the stage lighting equipment.
2. Check whether the fans on both sides of the bulb are operating normally. If there is a broken one, please replace the fan immediately;
3. Please open the two shells. There is a white temperature control in the layer of the pattern piece and the color piece. Check if it is burned out (if it is broken, the bubble will not be extinguished);
4. Open the two shells of the lamp body. The heat dissipation window on the tail of the bulb will block the air outlet for a long time. If the heat dissipation window is already covered with dust, please clean it immediately (the best time to clean this heat dissipation window is once a month for the best effect).

Common fault 4: Computer moving head light/beam light bulb exploded
1. First check whether the voltage is between 220V-230V. If it exceeds 230V, there is a possibility of explosion (so stage lighting equipment manufacturers usually recommend that each venue should install a voltage stabilizer);
2. If explosion occurs, please check whether the bulb is caused by too long working life (generally the normal life of domestic bulbs is within 300-500 hours);
3. Is there any quality problem with the bulb?
4. The circuit contact is not good and there is a momentary power failure
5. The electrode terminal of the bulb is not tight
6. The ballast coil is short-circuited, etc.
7. If none of the above 6 methods work, it is possible that the ballast is faulty and the rectifier needs to be replaced.

Common fault 5: Computer moving head light/beam light has a step-out phenomenon?
1. If the computer moving head light has a step-out phenomenon, please reprogram the program and try again;
2. If it still doesn’t work, it is possible that a motor with a certain function or an IC on the motherboard has burned out.

Common fault 6: Computer moving head light/beam light is not controlled?
1. Check whether the address code is correct? If the address code is correct but not controlled, check whether the three cores of the signal line are connected incorrectly? And check whether there is any problem in the connection between the card dragon seat and the card dragon head, such as: (poor contact);
2. If the address code is correct and the signal line is connected properly, the DMX light at the address code will flash normally. If it does not flash, there is a connection fault;
3. Use the same console to connect another light separately. If there is no problem, it proves that the main board or display board of the uncontrolled light is faulty.

Common fault 7: Is the belt of the computer moving head light/beam light broken?
1. If the X or Y axis of the light body does not respond, but the console and other lights are operating normally, it is possible that the belt is broken;
2. If the X axis does not move, but the Y axis moves, or the X axis moves, but the Y axis does not move, it is possible that the belt is broken;
3. If the above signs appear, you can turn off the light and move the X/Y by hand to feel whether there is a belt driving it to rotate. If it is very loose and easy to move, it is certain that the belt is broken.

Common fault 8: The computer moving head light/beam light bulb goes out after a while
1. The bulb is aging or of poor quality
2. The fan does not rotate or is dusty
3. The temperature control resistor is aging
4. The terminal is aging, etc.

Common fault 9: The computer moving head light/beam light channel does not rotate or is stuck
1) Motor wiring segment
2) Driver IC burns out
3) The motor lead terminal is unsoldered
4) Poor contact at both ends of the wiring
5) Motherboard IC is not connected
6) Lubrication

Common fault 10: The computer moving head light/beam light has no response when turned on:
1. Check whether the voltage is 220V;
2. Check the fuse in the lamp;
3. Check whether the switch power supply has output voltage (32V, 12V, 5V) and whether it is powered normally;
4. Check whether the circuit board is working properly (indicator light): red is the power working indicator light; yellow is the CPU working indicator light; green is the signal working indicator light ;

Common fault 11: The computer moving head light/beam light can be reset but does not light up after being turned on:

1. Check whether the bulb is good or not and whether the bulb is installed correctly;

2. Whether the switching power supply has 12V output, and whether there is 12V voltage at the lighting point when the motherboard temperature control is short-circuited;

3. Whether the temperature control switch is open;

4. Whether the instantaneous output voltage of the electronic rectifier is about 380V;

5. Whether the electronic trigger is damaged (replace the electronic trigger and test the light);

Common fault 12: After the computer moving head light/beam light is turned on and works for a period of time, the lamp automatically resets:

1. The output of the switching power supply is unstable;

2. The wires in the circuit are loose or the wires are not pressed tightly, resulting in poor contact, resulting in automatic reset;

Common fault 13: The computer moving head light/beam light bulb automatically goes out:

1. After the bulb goes out, it automatically lights up again after a period of time. Check whether the cooling system is working properly. If the cooling system is faulty, it will light up automatically.
2. After the bulb goes out, it cannot light up automatically: it is a problem of the bulb itself. The surface of the bulb is white and the inside is black. After a period of light, the bulb will also go out (the life of the bulb ends);
3. The lamp will also go out automatically when there is no control signal for a long time. It will light up automatically after the signal is connected;

Common fault 14: The bulb of the computer moving head light/beam light is on and the motor resets normally, but it is not controlled:
1. Check the connection signal (DMX);
2. Check the address code of the lamp;
3. Check the signal IC (75176) Whether it is damaged;

Common fault 15: The computer moving head light/beam light burns the fuse or the power trips when it is turned on:
1. Check whether the rectifier is short-circuited and the startup impact current is too large;
2. Is the bulb connected to the ground;
3. Is the high voltage inside the lamp short-circuited to the ground (referring to the case of a grounding wire);

Common fault 16: The computer moving head light/beam light bulb is not triggered properly, the light cannot be turned on or the brightness is not enough:
1. The working voltage of the lamp is too low;
2. The trigger is faulty (replace);
3. The service life of the bulb has expired (replace);
4. The electronic rectifier is damaged;

Common fault 17: The computer moving head light/beam light bulb can light up but cannot be extinguished :
1. Is the menu set to "electronic lighting off"?
2. Is the temperature control short-circuited to the ground?
3. Is the rectifier damaged?

Common fault 18: The computer moving head light/beam light can light up and be controlled, but it is not white light after reset:
1. Is the distance between the Hall element and the magnet between 2-3mm?
2. Is the lamp adjusted to zero position?

Common fault 19: The computer moving head light/beam light motor shakes or loses step:
1. Is the motor short-circuited, causing the IC (3711) to burn out?
2. The mainboard is damaged?
3. Are the fixing screws of each pattern wheel and color wheel tightened?
4. The positioning between the Hall element and the magnet is inaccurate?

Common fault 2 0: Computer moving head light/beam light channel component stuck: stuck is generally due to mechanical reasons (except CMY color film, when a CMY color film breaks and falls off, it affects the normal operation of other color films, then the color film will be stuck)
1. Is there any deformation of the component causing friction;
2. Are all components installed in place;
3. Are all components out of place, causing stuck;
4. Stepper motor failure, causing motor shaft jam;

Common faults 21. Computer moving head light/beam light display panel has no display:
1. Display panel is damaged;
2. Is the seven-bit cable connected to the display panel loose or damaged;

Common faults 22. The X and Y axes of the computer moving head light/beam light are out of step and cannot be positioned:
1. There is too much dust on the optical lotus, which makes the infrared light unable to be controlled in place;
2. Whether the fixing screws of the transmission belt are tightened;
3. The optical lotus plate is broken, and the distance between the optical lotus plate and the optical lotus plate is improperly adjusted (when troubleshooting, the lotus should be in the middle of the optical lotus plate, and there should be no scratches, bumps, or rubs)
4. Whether the stepper motor mounting screws are too loose or too tight;
5. Whether the belt is broken;

Common faults 23. The pattern plate, color plate, prism, and focus of the computer moving head light/beam light are stuck, jittered, and out of step.

1. The stuck is generally due to mechanical reasons. At this time, the color film will be stuck: such as the pattern plate, color plate deformation, loose and falling screws of the fixing parts, and the pop-up of the compression spring of the fixed pattern, which will cause the stuck situation. 2. Jitter and loss of step: loose screws or falling off, the chip of its channel on the motherboard is burned out, the motor wire has poor contact, broken skin and short circuit to the ground, and the motor itself has problems.

Common fault 24. The computer moving head light/beam light makes a clicking sound when the XY axis is shaken, but other functions are normal, as if something is stuck. How to deal with it?
Answer: Disassemble the shell by yourself to see if the light has been deformed. If it is deformed, we will try to straighten the light. If it is not deformed, check the circuit and motor from the motherboard to the xy axis motor. For a normal motor, it is more difficult for us to manually twist it after the light is powered on. For a broken motor, it is easy for us to manually twist it. If there is no problem with the motor and the circuit, check whether the reading disk and the optical coupler are broken. If the problem is not solved after the reading disk and the optical coupler are replaced, replace the motherboard.

Common fault 25, the other functions of the computer moving head light/beam light are normal, but the color or pattern is inconsistent, how to deal with it?
Answer: Open the light shell, check the circuit and motor between the main board of the light and the color plate or pattern plate. If there is no problem with the circuit and motor, try to replace a main board. If it doesn't work after replacing the main board, you can only replace the Hall and magnet.

Common fault 26, the computer moving head light/beam light is normal in other aspects but cannot turn off the light, and there is light leakage, how to deal with it?
Answer: First disassemble the shell, debug the strobe or the light shielding plate and cannot turn off. If it is the light ring, check the line from the motherboard to the light ring and the light ring motor. If there is no problem, replace the motherboard.

Common fault 27, the computer moving head light/beam light is normal in other aspects, but the prism may be atomized but cannot be shot or can only be shot halfway, how to deal with it?
Answer: Check whether the circuit and motor are working normally. If there is no problem with the circuit and motor, then the motherboard needs to be replaced.

Common fault 28, after the computer moving head light/beam light is powered on, only the indicator light is on, but there is no other response, the display is not on, the fan does not turn, and the bulb is not on. How to deal with it?
Answer: Check the base and check the power circuit. If there is no problem with the circuit, replace a power supply.

Common fault 29, the computer moving head light/beam light can move normally, but it is not controlled. How to deal with it?
Answer: First, check whether the address code of the light is dialed. Different consoles have different address codes. If the address code is fine, then check whether the signal line is good. If the signal line is fine, turn the base of the light over to see if the port for receiving the signal outside is loose. Change the port for receiving the signal. If it doesn't work, change the motherboard.

Common fault 30, a group of lamp beads of the par light are not lit, what should I do?
Answer: Open the par light, use a multimeter to measure the lamp beads one by one, find the dead lamp beads, and finally solder the good lamp beads.
We must have encountered more stage lighting problems than these, so what problems have you encountered? Come and share your solution!

Common fault 31: Computer moving head light/beam light is not controlled?
1. Check whether the address code is correct? If the address code is correct but not controlled, check whether the three cores of the signal line are connected in reverse? And check whether there is any problem with the connection between the card dragon seat and the card dragon head (poor contact);
2: If the address code is correct and the signal line is connected without any problem, the DMX light at the address code will flash normally. If it does not flash, there is a problem with the connection;
3. Use the same console to connect another light separately. If there is no problem, it proves that the motherboard or display board of the uncontrolled light has a problem.

Common fault 32: The fog machine does not spray after starting. What is the reason?
First open the main machine case and then turn it on to measure whether the AC 220V power supply on the heater terminal is normal. If there is no such voltage, it is mostly caused by the damage of the thermal fuse FU (215℃). Under normal circumstances, the heater itself is not damaged. It is more common for the thermal fuse to be damaged due to overheating, and the fault can be eliminated after replacement. In addition, if the fog machine still cannot spray smoke when the heater part is completely normal, it means that there may be a fault in the controller circuit part of the host. First, measure whether there is 12V and 5V DC voltage at the input "in and out" pins of the three-terminal voltage regulator IC3 in the controller. If there is 12V voltage but no 5V voltage, it mostly means that IC3 is damaged. If there is no 12V5V voltage, check whether the step-down capacitor C6, rectifier filter D2-D5, C1-C3, R7 and pre-stage voltage regulator DW are damaged. If there is no abnormality in the working power supply of the controller, the wireless transmitter remote control should be used for inspection. Press the "start" button on the remote control. At this time, use the DC voltage block of the multimeter to measure the IC1 (17) pin. There should be a "high level" (about 2:5V) output; at the same time, the C pole voltage of the driver tube Q1 should drop to about 1V. If the above is normal, the fault is basically in one of IC2 and T1, and the most likely one is that T1 is damaged.

Common fault 33: How to deal with the small amount of fog machine spray?

The fog machine can spray but the amount of fog is small, which means that the heater and controller are basically normal. The reasons may be short preheating time, nozzle blockage, lack of smoke oil and other factors. In addition, whether the oil pump is abnormal is the focus of the inspection. Because the oil pump is very small, if it works continuously for too long, it is very easy to cause the motor in the pump to overheat and damage the winding, and it is accompanied by a lot of noise. Generally, the DC resistance value of the oil pump motor that is completely normal should be around 1.85kn. If the difference is large, it should be replaced.

Common fault 34: Precautions for using stage laser lights

① The operation must be carried out strictly in accordance with the procedures described in the operation manual. Do not disassemble the bulb without authorization.

② This product is only for indoor use. Make sure it is waterproof, moisture-proof and shockproof. Do not use it in a dusty environment.

③ According to the characteristics of semiconductor laser lights, the working environment temperature needs to be 15-30℃. After a long period of use, it needs to be turned off for about 10 minutes and wait for the laser to completely cool down before performing other operations.

④ Prevent foreign matter from entering the equipment to avoid malfunctions.
⑤ Do not switch frequently to avoid affecting the service life of the laser light, and try to avoid turning it for a long time.
⑥ Avoid using magnifying equipment to observe the laser light source, which may increase the risk.
⑦ Before transportation, please take anti-shock measures, and it is best to use the original packaging.
Scope and effect of laser light:
Applicable environment: stage performances, DJs, dance halls, KTV rooms, bars, parties, wedding banquets, home decoration, leisure clubs, nightclubs, shopping malls, store decoration, playgrounds, holiday activities and other special occasions.
Actual effect: The light projection area varies with the distance. The greater the distance, the larger the area. The obvious effect can be seen in a black environment within 100 meters.

Common fault 35: How to maintain and maintain outdoor laser lights?
First, waterproof, short-circuit and mosquito-proof maintenance
Due to the special installation scene of outdoor laser lights, long-term exposure to complex open-air outdoor scenes can easily cause certain damage to the overall structure of the laser light. Although the manufacturers of outdoor laser lights have upgraded the structure and safety protection of the lamps during the design stage, users still need to pay attention to the waterproof, short-circuit and mosquito-proof maintenance of the lamps when maintaining the laser lights, so as to avoid these external factors affecting the effect of the beam emitted by the laser lights.
Second, maintenance of the heat dissipation system
For outdoor laser lights, the heat dissipation system is also an important component to support the normal operation of the lamps. However, since this component is relatively obscure, many users tend to ignore the heat dissipation system during routine maintenance or inspection. If this continues for a long time, it may cause some dust that is difficult to clean to adhere to the heat dissipation system. So when maintaining outdoor laser lights, you need to focus on the heat dissipation system to avoid damaging the safe and stable operation of the lamps due to insufficient circulation of the heat dissipation system.

Common fault 36: What should be paid attention to when cleaning the laser light?
1. To ensure safe operation, first, please cut off the power supply of the laser light.
2. Start cleaning the laser light from the external air inlet and clean up the dust, smoke oil, organic mixtures, etc. accumulated in the air inlet.
You may need professional technical training or guidance from the laser light manufacturer to do the following:
1. Start the inspection from the direction of the heat dissipation airflow of the laser light, mainly the heat dissipation net and fan of the switching power supply; the wiring terminals of the switching power supply; the circuit board interface and the circuit board surface.
If dust, water vapor or smoke oil residue is found, it also needs to be cleaned up.
2. Check the heat dissipation of the laser. If the thermal grease has hardened, dried or evaporated, it will affect the performance and life of the laser. If you find abnormal conditions, please contact your laser light service provider or stage doctor immediately.
3. Check the plug of the laser light signal line. You need to disassemble the shell of the interface and check whether the connection between the core and the wire inside is firm. You also need to check whether there are abnormal conditions such as water marks and oil marks.

Common fault 37: The stage laser light does not light up but the motor can still work. How to deal with it?
The internal motor of the laser light is divided into two parts, one for animation and the other for beam effects. Some lights only have animation motors.
Check the optical path first. To check whether it is an optical path problem or a sub-circuit fault.
Common fault 38: What are the common main faults of laser lights?
1. Line short circuit
2. Switch power failure
3. Cooling system failure
4. Signal system failure
So how should we deal with it? According to our experience, the hardest hit areas of laser lights are generally bar laser lights, stage laser lights and outdoor laser lights. Because the bar environment is relatively closed, dust is generally not easy to spread, and the cooling fan of various equipment is equivalent to a small internal circulation system.
A lot of dust will accumulate near the air inlet. When the dust encounters moisture, it is mixed with stage smoke oil, which forms dust that is difficult to clean. This
Dust has organic matter, smoke oil, and moisture, so the conductivity is still relatively high. If we don’t clean it up in time, the above problems will occur.

Common fault 39: What is the reason for the laser light not emitting light?
Check the laser light power supply, laser light connection, and signal input

Common fault 40: What should I do if the laser light is weak?

Is the laser light heat dissipation, temperature too high, signal input voltage, and laser light aging?

Common fault 41: What should I do if the laser light pattern is not correct?
Check the laser light input signal line and galvanometer unit

Common fault 42: What should I do if the laser light color is wrong?

Check the laser light input signal line and control software settings

Common fault 43: What should I do if the laser light pattern shakes?
Please check the laser light input signal line and galvanometer unit.

Common fault 44: The stage laser light is not bright enough, what is the problem?
Generally, it can be divided into 3 types:
1. The power is low, of course it is not bright.
2. Light decay, this can be quality, or the power current is too large, light decay.
3. The lens is dirty, Eurasian Laser can avoid this problem. The optical path of Eurasian Laser is sealed, just wipe the lens glass with a cloth.

Common fault 45: The lighting console has a white screen, what's going on?
There are some problems with the display in the console. Generally, white screens, black screens, and color screens are all problems with the display.

Common fault 46: How can the Ma2 console set the lamps to not reset like the Tiger console?
Just turn off Auto stop

Common fault 47: On the three-screen MA2 console, the small command screen has no property options, only a command line, a blank pool and 20 point controls below. How to deal with it?
Set the external screen option and reset it

Common fault 48: How to deal with abnormalities in the Tiger console?
Application abnormality Unknown software abnormality
1. Caused by viruses and Trojans. In today's Internet era, viruses often use viruses to hijack applications and system files in order to make more profits, and then some security antivirus software kills applications and system files infected by viruses and Trojans as viruses.
2. Application components are missing. The complete operation of the application requires some system files or some ll files to support it. If the application components are incomplete, it will also cause this problem.
3. System files are damaged or lost, pirated systems or Ghost version systems, this problem is very likely to occur.
4. Problems with the operating system itself. The operating system itself will also have bugs.
5. Hardware problems, such as broken memory sticks or quality problems, or the gold fingers of the memory sticks are particularly dusty.

Common fault 49: Tiger lighting console freezes, how to recover?
The specific operation method is as follows:
1. Determine whether the machine is in a dead state. The method of checking the state is to press the NumLock key to see if the Num light changes state as the key is pressed. If it does not change, it is in a dead state.
2. If it is already in a dead state, press the ctrl and alt keys with your left hand, and then press the delete key with your right hand while keeping them pressed.
3. The system will restart at this time.

Common fault 50: What are the operating skills for lighting control?
1. When the bulb is in a cold state (before the opening), push the fader of the control console only a little (commonly known as the calendering state) to make the bulb slightly bright, let it be in a preheating state, so that it is heated evenly, and at the same time evaporate the water molecules condensed on the glass shell of the bulb. After preheating for a few minutes, push it a little brighter, and after preheating for a few minutes, the light can be fully brightened.
2. Do not turn on the silicon box power supply when the fader of the dimming console is fully pushed. The result is the same as the above result, both will damage the bulb. All the faders of the dimming console should be turned off before turning on the power of the silicon box.
3. Do not reverse the order of the lighting control console and the silicon box power when switching on the equipment. When turning on the power, turn on the power of the lighting control console first, and then turn on the power of the silicon box; when turning off the power, turn off the power of the silicon box first, and then turn off the power of the lighting control console. If you reverse the order of operation, it will cause all the lights to flicker, which will affect the service life of the bulb.
4. Do not shake the lamp with a big movement when the bulb is pushed on. The tungsten filament of the bulb will break or fall off. After the bulb is lit, the temperature gradually rises, and the tungsten filament will soften accordingly. At the same time, under the influence of gravity, the tungsten filament will sag accordingly (if the bulb does not use a screw-shaped tungsten filament, this phenomenon is particularly obvious). At this time, when shaking the lamp with a big movement, you must wait until the light is completely cooled before disassembling it.
5. When replacing a light bulb, do not touch it directly with your hands, as this will affect the finish of the light bulb. Another hidden hazard is that it may cause the light bulb to explode.
(1) The grease on your fingers or the friction between your fingers and the glass surface of the light bulb will leave "scars", which will affect the finish and transparency of the light bulb and thus affect the normal illumination of the light bulb.
(2) If there is sweat on your fingers, after the "intimate" contact between your fingers and the light bulb, the salt molecules in the sweat will absorb the water molecules in the air. Once there is water on the light bulb, when the light bulb heats up rapidly, it is easy to explode.

Common fault 51: What is the script language of MA plug-in?
Answer: The script language of MA plug-in is lua script language

Common fault 52: What is the difference between Lingyan Z0 console and MA2 system?
Answer: As long as it can run normally on PC simulator. Recommended configuration: 4GB memory or more, Intel dual-core CPU or more, 32GB solid-state hard disk or more, Gigabit network card, USB2.0 or 3.0, independent graphics card, resolution greater than 1280*800. Operating system: win7/win8 (administrator privileges). Note: Mac computer needs to be installed with win7 or win8.

Common fault 53: How to back up MA2 with a computer?
Answer: All programs compiled for a performance and all settings of the console are collectively called a Show, which is saved in the hard disk of the console. Each performance can be saved as a Show with a different name, and the console can save Shows for many years. Each console can only call out one Show from the hard disk for use. The Show that is called out and is in use is called the current Show. The current Show of the console is: WANHUI.
Press the BackUp key to enter the backup interface shown below. Press the Hard Disk on the upper right to enter the hard disk operation. Press SAVE Show to save the current Show to the hard disk. Press it once to save it. SAVE Show AS saves the current Show with another name and sets the new Show as the current Show. Press it and a dialog box will appear. You can use the keyboard to give a new name and press Enter to confirm. If you are programming a new show and plan to modify it based on the current Show, you can start like this. The original Show is also saved in the hard disk and will not be damaged.

Common Fault 54: MA console lighting properties are not reset?

Answer: Double-click the OFF key, click Everything off, and then long press Clear! Do it once before shutting down, select Save when shutting down, and it will not happen next time you start it up!

Common Fault 55: Resolume and MA2 connection problem

Answer: 1. MaOnPc cannot be directly connected to Resolume. It must be connected to Ma's hardware device to have ArtNet output function.
2. The network segment of MA and Resolume must be set to 2.x.x.x.

Common fault 56: MA console drawing circle problem

Answer: Symmetry is required when selecting lamps, so when you select vertical lamps, think about how to be symmetrical, and then set mirror, group, and block.

Common fault 57: What is the difference between Lingyan Z0 console and MA2 system?

Answer: As long as it can run normally on PC simulator. Recommended configuration: 4GB or more memory, Intel dual-core CPU or above, 32GB or more solid-state hard drive, Gigabit network card, USB2.0 or 3.0, independent graphics card, resolution greater than 1280*800. Operating system: win7/win8 (administrator privileges). Note: Mac computers need to be installed with win7 or win8.

Common fault 58: How much does a ma2 lighting console cost?

Answer: MA2 consoles also have large, medium and small sizes, the large ones cost tens of thousands, and the small ones only need a computer + a WIFI-DMX smart lighting controller.

Common fault 59: How to lock the programmed color on the MA2 console

Answer: The connection between the computer light and the console does not require a silicon box. The computer lights are all controlled by MX512 signals. If the console also uses MX512 signals, the computer lights can be directly controlled. The silicon box is used for computer lights used for downlight dimming.

Common fault 60: How to lock the position of the light on the MA console on the fader

Answer: You can use the INCLUDE function, click the INCLUDE key (above the numeric keyboard), and then click a program. At this time, the light fixture will become the program. Then select the light fixture you don’t want, turn it off (DIMMER is set to 0), and then click Save Program to save it to another fader.

Common fault 61: What are these buttons on the Tiger Touch console used for?

Answer: The corresponding buttons for turning pages

Common fault 62: Why does the Tiger console system 9.1 always freeze?

.Answer: Turn off the automatic save or reinstall the system.

Common fault 63: Tiger Touch console, it is like this when it is turned on, what should I do?

Answer: When turning off the power, do not press the switch and then release it. Press and hold for one second until the screen appears and then release it.

Common fault 64: Where does the Tiger console bubble?

Answer: Press the macro in the macro to bubble.

Common fault 65: Why does my computer always have problems writing the D4 format light library of the Tiger console?

Answer: It should be that your lights do not match, or the light library is wrong.

Common fault 66: Can the Tiger Touch console 6.1 be upgraded to 9.1 or 10.0?

Answer: It can be upgraded, but the dongle needs to be replaced.

Common fault 67: Tiger Touch console, what do the FX and time mean when saving the fader?

Answer: FX is the built-in effect, and time is the time you give each attribute.

Common fault 68: Tiger Touch console wants to use dyeing for surface light, how to prioritize?
Answer: Playback option and click the program you have compiled. Then find the priority and you can adjust it.

Common fault 69: Tiger TT console, I want to reinstall the console system, how to reinstall and keep the original light library?
Answer: Modify the time and change the time to December 1, 2013. Then shut down the console.
Then open the cover of the console and take out a USB spare U disk, which is the system disk.
Plug it into the USB interface at the back and turn it on. A menu pops up. Click Next and press the arrow down continuously.
Until agree works. Select Agreestandard (reinstall C drive system disk) FUll erase

Common fault 70: Reinstall the Tiger console operating system, select standard (reinstall C drive system disk) enter 00034 and click install. The Tiger TT console is equipped with LED, but it is not controlled. How to remove the white light of the LED?
Answer: First of all, it depends on what kind of light you want to control. It is best to have a Mingdao light library so that you can directly control the light. If you don’t have it, you can write your own light library. For example, the LED par light has 8 channels, and then you define what each channel is, red, green, blue, flash. The beam light has 16 channels, define patterns, focus, etc.
After waiting for the installation to complete, unplug the USB drive and select restart. Wait patiently for the driver to be installed.

Common fault 71: My Tiger Touch console is W7, 64-bit system. Why can't I install the D4 software of the Tiger Touch console on my computer?
Answer: The computer cannot install the D4 software of the Tiger Touch console. This may be a compatibility problem of the computer.
Most computers on the market now use 64-bit operating systems. Although the compatibility is good, there are still some 32-bit software that cannot run. It is recommended to install and use them on other 32-bit operating system computers.

Common fault 72: Can the Tiger Touch console turn the straight beam light into a curved line?
Answer: Mirror reflection or using uneven reflective objects will present a curved line.

Common fault 73: Does the Tiger Touch console have a built-in program?
Answer: The Tiger Touch console has a built-in program.

Common fault 74: What does the recording button of the Tiger Touch console mean?
Answer: The recording button is used with the time code and the built-in player to record the edited light show.

Common fault 75: The Tiger Touch console cannot start the Titan software when it is turned on, and the computer desktop appears after it is turned on?
Answer: Reasons and solutions for the computer not turning on:

Step 1: If the power supply does not respond, check whether there are problems with the power supply, poor contact, hardware, etc., and go to step 2. If you cannot enter the system, it may be an operating system or software problem, go to step 3.

Step 2: Check whether there is a power problem. First, check whether the power supply is not plugged in properly or the plug has a problem. If it is a battery, plug in the power supply and try again. You can find a friend or go to a computer repair shop or sales store to find a power supply of the same model to try. After replugging the power supply, press the power button again. If it still does not turn on, press it for a while longer. If you can turn on the computer by changing someone else's power supply, then there is a problem with the power supply. If it proves that there is no problem with the power supply, it may be a hardware problem, go to step 5.

Step 3: Enter the last correct configuration for adjustment. Press and hold F8 to enter the advanced options page, select "Last Correct Configuration", and then press Enter. If you can enter the system, it may be caused by virus infection, incompatibility between the hardware driver and the system, operating system, etc. After entering the system, run the antivirus software to check for viruses. If there are viruses, restart the computer after the virus check. If it is still not normal, it may be caused by the incompatibility of the device driver and the program. Delete the graphics card, network card and other drivers. After deleting the driver, restart it first. If there is still a problem, go to the next step.
Step 4: Repair or reinstall the system. Set "CD-ROM as the first boot device" in BIOS, then insert the system disk and press R to "repair and install". If the fault persists, just when you enter the system, select "one-key gost restore system" or use the system disk to reinstall the system.
Step 5: Check whether it is a hardware problem. Disassemble the notebook to check whether the hardware is loose. Generally, if the hardware is not plugged in properly, there will be an alarm sound. Long continuous sound means that the memory stick is not plugged in tightly, one long and one short means that there is a problem with the memory or motherboard, and one long and two short means that the graphics card is wrong. If there is too much dust inside the notebook, it is best to clean it first. In addition, pay attention to whether it is caused by the new hardware. If it was normal before the hardware was replaced, it is not normal after the replacement, then check whether it is compatible. If it still cannot start at this time, it is best to send it for repair. Professionals will check whether there are any hardware problems one by one.

Common Fault 76: Tiger Touch console, why can't the scroll wheel turn and the lamp window move?
Answer: That's because you activated the window lock key

Common Fault 77: How to expand the screen of Tiger Touch console?
Answer: After connecting the external screen, the display screen of the system key clicks the external screen

Common Fault 78: Why can't the Tiger Touch console always make a circle?
Answer: The starting position of the lamp hanging lamp is wrong.

Common Fault 79: In the multi-step program of the Tiger console about time setting, does the global time of each step refer to the time of all attributes of the current step device?
Answer: The global time refers to the time of each step in the entire program

Common Fault 80: In the multi-step program of the Tiger console about time setting, is the attribute group time adjustment only for individual attributes?
Answer: The attribute group contains multiple attributes, such as I, P, C, G, B...

Common Fault 81: In the multi-step program of the Tiger console for time setting, what is the relationship between the speed adjustment of the wheel and time?

A: The speed of the wheel is equivalent to adjusting the time, just a different name. The units of speed are seconds and bpm...

Common Fault 82: In the multi-step program of the Tiger console for time setting, if the delay is set to 3 seconds in the second step, will the three seconds be added to the time when the first step is not running? Or will the first step run and wait for 3 seconds before running the second step?
Answer: Write a multi-step program, remove all the time, run it manually, and then set the time you want to know. Try it and remember its changing characteristics.

Common Fault 83: Tiger console, if I select two lights in a batch of lights that have been programmed with fixed-point lights in advance, and now these lights are running the built-in program, when I click the programmed fixed-point light program, other lights still run the built-in program normally, only the two lights with fixed-point lights stop running in the built-in program, and when I pull down the fixed-point light program, these two lights run in the built-in program like other lights?

Answer: The first one in the built-in graphics library, Block All, just load it and keep it together with the fixed point.

Common Fault 84: Please advise, I downloaded WYSIWYG but why can't I install it and use it?

Answer: Versions above 40 require a password dog, and 3 plug-ins need to be copied to the root directory, and the anti-virus software should be turned off

Common Fault 85: How to add a light library in WYSIWYG?

Answer: You can find the official website of the manufacturer with wyswyg light library format, and import it into the root directory corresponding to the software.

Common Fault 86: How to load the light library in the USB flash drive into wysiwyg r36?
Answer: Wysiwyg cannot import the light library edited and created by the user, unless you have the light library generated by the official.

Common Fault 87: Can Wysiwyg use the light library in the Tiger D4 format?
Answer: Yes

Common Fault 88: There are a few built-in light libraries in WYSIWYG. I want to add the light library I found, but the format of the light library is wrong. I can't read it after copying it. Which teacher can help me solve it?

Answer: This software cannot add light libraries by itself. You can only buy genuine software and put it in after the official software is sent!

Common fault 89: How to automatically replace the WYSIWYG fixture configuration imported into the MA2 fixture library?
Answer: Step 1: Use WYG2GMA Converter to convert and modify the fixture number corresponding to the fixture type as shown in the figure, and then export the gma2 macro file.
Step 2: Open MAonpc, create a new Show, and first import the fixture library file with the same configuration as in WYSIWYG in the patch menu.

Step 3: Follow the source file tutorial, import the macro file and run it.
Although this method is not very convenient, it can solve the problem that the types of fixtures imported into the macro file are all Dimmer.

Common fault 90: Where is the circular shelf in WYSIWYGR36?
Answer: In r36, first make a lamp pole and hang a lamp, then select the lamp and the lamp pole, find "Extreme Array" in the menu bar "Tools" and then get a center. A window will pop up. The number of items is the number of your lamps. Fill in the blank angle, 360 degrees, and you're done.

Common Fault 91: How to completely uninstall wysiwyg 36?
Answer: There are still residual files of the software in the C drive. Go to the installation folder of the software and delete it. Or use the search function. Search wywiwyg36 in the entire C drive and delete the searched files. Clean up the garbage and registry.

Common Fault 92: May I ask all the teachers, I can’t change the quality mode in the solid view of wysiwyg. What’s the problem?
10. Answer: Check the Disable enhanced beam effect, Disable anti-aliasing, Disable deferred rendering. You can change the number of threads slightly, such as 8. After changing, restart the software and try. If it still doesn’t work, set the graphics card high-performance processing, or update the graphics card driver.

Common Fault 93: What’s the problem with wysiwyg exiting when I click Quad in the software?
Answer: Delete a .PWI file generated in the folder after the last run, and then log in again without automatically exiting.

Common fault 94: How can the lamps in wysiwyg be directed to one point when the head is shaking?
Answer: Focus

Common fault 95: Why does the shortcut to the cracked patch of wysiwyg36 disappear after downloading? Is the w10 antivirus turned off?
Answer: The software is not cleaned up, you can use the corresponding uninstaller software to clean it up.

Common fault 96: Does anyone know why the shortcut to the cracked patch of wysiwyg 36 disappears after downloading?
Answer: The antivirus is turned off

Common fault 97: Can wysiwyg use 3D max models?
Answer: Yes. Convert to 3DS, or FBX, OBJ

Common Fault 98: WYSIWYG R36 cannot be installed under WIN7 32BIT

Answer: Not uninstalled cleanly

Common Fault 99: My WYSIWYG software shut down halfway through installation, and I couldn't reinstall it the next day. It said that I already had this program in my computer, but now the folder has been deleted. How can I delete it cleanly?

Answer: Clear the registration list

Common Fault 100: Can wysiwyg add a light library by itself? I want to add the lights I use?

Answer: Open the installation directory of wysiwyg, find the Library folder, add the light files, restart wysiwyg (let it create an index), and you can call it.

Common Fault 101: Why does WYSIWYG open dwg files with different sizes? I opened it with CAD and it was normal size, but when I opened it with WYSIWYG, it became ten times larger. How should I set it?
Answer: The unit was not set when importing

Common Fault 102: WYSIWYG cannot open the SketchUp model I made, but the model downloaded from the Internet can be opened. What is the reason?
Answer: Version 36 is saved as 2013, and version 40 is saved as 2015

Common Fault 103: Why does the circle drawn by wysiwyg have a section?
Answer: When breaking into lines, add more line segments. The more segments you break, the rounder the moon will be.

Common Fault 104: After WYSIWYG is installed, you cannot open the software by double-clicking it. The operating system is WIN10. But the task manager has the wysiwyg background program started?
Answer: The antivirus defense killed the plug-in, and the antivirus switch must be turned off.

Common fault 105: How to import your own lamp library in wysiwyg?
Answer: You cannot import the lamp library, the lamp properties in it are already preset, you can only follow the lamp library. The wyg library is applied by the lamp manufacturer. Download the library file from the manufacturer's official website according to the lamp model and import it into the wysiwyg library folder directory. If the official website cannot find it, it means that this lamp is not included in wysiwyg.

Common fault 106: Can WYSIWYG put a round screen?
Answer: There is no problem with any screen

Common fault 107: After opening the pres module in wysiwyg, will it be very slow to drag the drawing?
Answer: Graphics card problem, wysiwyg software has a bit high requirements for graphics cards

Common fault 108: Can anyone tell me how to make a light show with wysiwyg?
Answer: After hanging the lamps, connect them to the console and pre-program on the console, so that you can simulate a live light show in wysiwyg.

Common fault 109: Where is the rotating light stand in wysiwyg r36?
Answer: Draw one yourself, or use a circular Truss stand, and then attach the stand to the axis or six-axis control, so that the rotating light stand can be realized.

Common fault 110: Why does the size of the dwg file open with WYSIWYG differ? I opened it with CAD and it was normal size, but when I opened it with WYSIWYG, it became ten times larger. How should I set it?
Answer: The unit was not set correctly when importing

Common fault 111: What is the best computer configuration for drawing such as wysiwyg and 3DMax?
Answer: The CPU should have a fast computing speed, Intel can be used, and the memory should be large, at least 8G. Large hard disk, other configurations can be configured according to your needs.

Common fault 112: Where can I find the Chinese password cracked by wysiwyg?
Answer: No password is required, just copy the cracked file to the Wysiwyg installation directory

Common Fault 113: I would like to ask a question about WYSIWYG. Regarding the camera, I have set the path and target, but the lens cannot see the target. Why?
Answer: The player in the design mode is not locked to follow the target.